โ™ฟ ACCESSIBILITY STATEMENT

Updated Date: 6/23/2025 by Aromance Life Institute of Holistic and Comprehensive Health & Nursing INC

Aromance Life Institute is committed to ensuring that our website and digital offerings are accessible to everyone, including individuals with disabilities. We aim to comply with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

๐Ÿ” Our Commitment to Accessibility

We actively work to ensure that our

  • Website (aromancelifeinstitute.com)

  • Online booking system

  • Patient intake forms

  • Telehealth platforms
    are designed, developed, and maintained with digital accessibility best practices in mind.

This includes

  • Clear readable fonts

  • Alternative text for images

  • Keyboard navigation support

  • Sufficient contrast ratios

  • Responsive mobile and tablet layouts

  • Screen reader compatibility (e.g., JAWS, NVDA, VoiceOver)

โš–๏ธ Legal Compliance

This Accessibility Statement is intended to demonstrate good faith efforts to comply with

  • Title III of the ADA

  • California Unruh Civil Rights Act

  • Section 508 of the Rehabilitation Act

  • WCAG 2.1 AA Standards

  • Health Insurance Portability and Accountability Act (HIPAA) when accessibility impacts protected health communication

๐Ÿงฉ Third Party Integrations

While we strive to ensure accessibility across all features, some third party applications or plugins (e.g., payment processors, embedded calendars, map widgets, Elation Health portals, or Stripe checkout) may not be fully accessible at all times.

We do not control these vendors and cannot guarantee their compliance. However, we encourage such providers to meet accessibility standards and seek accessible alternatives when possible.

๐Ÿ›  Ongoing Testing and Remediation

We regularly scan our website for accessibility errors and implement improvements as needed. Our development team conducts

  • Manual accessibility testing

  • Automated scans using tools like WAVE and Axe

  • Screen reader simulations and color contrast checks

We update our accessibility measures on a quarterly basis or whenever new features are introduced.

๐Ÿ“ฉ Accessibility Assistance & Grievances

If you experience any difficulty accessing any part of our website or digital platforms, or if you would like to report a barrier or request an alternative format

Please contact us directly
๐Ÿ“ง Email: information@aromancelifeinstitute.com
โ˜Ž๏ธ Phone: 760-284-4493
๐Ÿ“ Mailing Address: [Insert Practice Address]

We will make all reasonable efforts to accommodate your request within 3 business days and will follow up in writing to ensure resolution.

๐Ÿ“ Formal Grievance Process

If you believe Aromance Life Institute is not in compliance with the ADA or any other applicable accessibility law, you may also file a formal grievance with

U.S. Department of Justice Civil Rights Division
https://www.ada.gov/fact_on_complaint.htm

We strongly encourage all users to first give us the opportunity to resolve any issue directly and promptly.